Effective Date: May 1, 2026 · Last Updated: May 1, 2026
Please read these Terms of Service ("Terms") carefully before using the PickGrub platform (available at pickgrub.com and related applications, collectively the "Service") operated by PickGrub, Inc. ("PickGrub," "we," "us," or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to all of these Terms, you may not access or use the Service.
You must be at least 13 years of age to use the Service. By using the Service, you represent and warrant that you meet this age requirement. If you are under 18, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf. The Service is intended for users located in the United States.
To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized access to your account.
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or remain inactive for an extended period.
A2P 10DLC Compliance — Please Read Carefully
PickGrub operates an Application-to-Person (A2P) SMS messaging program to deliver transactional and, where separately consented to, promotional text messages to registered users. Message types include: one-time passcodes (OTPs), account security alerts, order/subscription confirmations, and — for opted-in users — promotional messages about new city launches, restaurant picks, and member-exclusive offers.
By providing your mobile phone number and affirmatively checking the SMS consent checkbox during account registration, checkout, or any other opt-in form, you expressly consent to receive recurring automated text messages from PickGrub at the number provided. Consent is not a condition of purchasing any goods or services. Standard message and data rates may apply.
Providing your phone number for account verification (OTP) purposes only does not constitute consent to receive marketing SMS messages.
You may opt out of marketing text messages at any time by replying STOP to any PickGrub text message. Upon receipt of your STOP request, we will send a single confirmation message and you will receive no further marketing texts. To re-subscribe, reply START.
Opting out of marketing SMS does not affect transactional messages required for account security (e.g., OTP codes), which you may disable only by removing your phone number from your account settings.
For help with the SMS program, reply HELP to any message or contact us at [email protected].
Message frequency varies based on your activity and preferences. Promotional messages are typically sent no more than 4 times per month. Transactional messages are sent only as triggered by account activity.
Message and data rates may apply. PickGrub is not responsible for any charges imposed by your mobile carrier. PickGrub is not liable for delayed or undelivered messages. Carriers are not liable for delayed or undelivered messages.
You represent that the mobile phone number you provide is your own and that you are authorized to enroll it in our SMS program. You agree to notify us promptly if you change or discontinue use of that number to avoid messages being sent to an unintended recipient.
PickGrub does not sell, rent, or share your mobile phone number with third parties for their own marketing purposes. See our Privacy Policy for full details on how we handle your phone number.
The Service allows you to submit picks, reviews, photos, and other content ("User Content"). By submitting User Content, you grant PickGrub a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, modify, display, and distribute your User Content in connection with operating and promoting the Service.
You represent and warrant that: (a) you own or have the necessary rights to your User Content; (b) your User Content does not infringe any third-party intellectual property, privacy, or other rights; and (c) your User Content does not violate any applicable law or these Terms.
We reserve the right to remove any User Content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable.
You agree not to:
Restaurant information displayed on PickGrub is sourced from public data, user submissions, and restaurant owners who have claimed their listings. PickGrub does not guarantee the accuracy, completeness, or timeliness of any restaurant information, including hours, menus, prices, or ratings.
Restaurant owners who claim their listing agree to provide accurate business information and to keep it current. Claimed listings are subject to our Restaurant Account Terms, which are incorporated herein by reference. PickGrub reserves the right to unclaim a listing if it is found to be fraudulently claimed or in violation of these Terms.
PickGrub offers optional paid subscription plans for users ("PickGrub Premium") and restaurant owners ("Restaurant Premium"). By subscribing, you authorize PickGrub to charge your payment method on a recurring basis at the applicable subscription rate until you cancel.
Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. You may cancel at any time through your account settings or by contacting us. Refunds are not provided for partial subscription periods except where required by applicable law.
All payments are processed by Stripe. By making a payment, you also agree to Stripe's terms of service. PickGrub does not store full credit card numbers.
The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of PickGrub, Inc. and its licensors. The PickGrub name, logo, and related marks are trademarks of PickGrub, Inc. You may not use our trademarks without our prior written consent.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PICKGRUB DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Food photos displayed on the Service are for illustrative purposes only and may not accurately represent the actual dish, presentation, or establishment. Google ratings displayed are provided by Google and subject to their terms.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PICKGRUB, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO PICKGRUB IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $100.
You agree to indemnify, defend, and hold harmless PickGrub, Inc. and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the Service, your User Content, or your violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction in Hennepin County, Minnesota.
Class Action Waiver: You agree that any arbitration or proceeding shall be limited to the dispute between us individually. To the fullest extent permitted by law, you waive the right to participate in a class action lawsuit or class-wide arbitration.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page with a revised effective date and, where appropriate, by notifying you via email or in-app notification. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.
We may suspend or terminate your access to the Service at any time, with or without cause or notice, including for violations of these Terms. Upon termination, your right to use the Service will immediately cease. Sections 4, 8, 9, 10, 11, and 12 shall survive termination.
If you have questions about these Terms, please contact us: